Survivor Safety and Accessibility Specialist
Location: Remote
Position Type: Contract / Project-Based
Position Overview:
Estrada Consulting, Inc. is seeking an experienced Survivor Safety and Accessibility Specialist to support the design, development, testing, and implementation of a secure, accessible, survivor-centered digital services platform.
The specialist will collaborate with technical teams, accessibility professionals, and victim-services subject matter experts to ensure that the platform supports survivor safety, confidentiality, accessibility, language access, and inclusive user experiences.
Key Responsibilities:
- Evaluate platform workflows and user experiences for survivor safety, privacy, confidentiality, and accessibility.
- Collaborate with victim-services specialists to validate survivor-safety scenarios and identify potential risks.
- Assess accessibility against WCAG 2.2 Level AA requirements.
- Evaluate compatibility with assistive technologies, including screen readers, keyboard navigation, and other accessibility tools.
- Review discreet-access features, including quick-exit functionality, privacy-sensitive notifications, shared-device use, and confidential account recovery.
- Assess language-access requirements, including translation, interpretation, and accessibility for individuals with limited English proficiency.
- Review consent management, secure communication, and information-sharing workflows for potential survivor-safety concerns.
- Participate in requirements gathering, design reviews, user-acceptance testing, and accessibility validation.
- Document findings, recommend corrective actions, and verify remediation of accessibility and safety issues.
- Coordinate with project stakeholders to support a safe, inclusive, and accessible platform.
Required Qualifications:
- Demonstrated experience in digital accessibility, privacy-centered user experience design, survivor safety, or related human-services technology.
- Working knowledge of WCAG 2.2 AA accessibility standards.
- Experience evaluating web or mobile applications for accessibility and usability.
- Familiarity with assistive technologies and accessibility testing methodologies.
- Understanding of confidentiality, informed consent, and privacy considerations involving vulnerable populations.
- Strong analytical, documentation, and stakeholder communication skills.
Preferred Qualifications:
- Experience supporting domestic violence, sexual assault, human trafficking, victim advocacy, or trauma-informed service environments.
- Experience working with nonprofit, healthcare, government, or human-services organizations.
- Knowledge of language-access practices and accessible multilingual digital services.
- Familiarity with secure messaging, referral management, and case management platforms.
- Accessibility certifications such as CPACC or WAS, or comparable professional experience.
Project Expectations:
The selected specialist will work closely with the project team and designated victim-services experts to validate survivor-safety scenarios, document accessibility findings, and support resolution of critical safety and accessibility issues before platform launch.